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Zelle is a digital money transfer platform that provides a simple, fast and secure way to conduct peer-to-peer (P2P) money transfer services. With Zelle, customers only need to enter the recipient's mobile phone number or email address, and funds can be transferred instantly from their bank account to the recipient's bank account. Zelle is connected to the user's bank account. Users do not need to create a separate account. They only need to link their mobile phone number or email address to their existing bank account to use it.
Zelle's predecessor was the interbank transfer system clearXchange. It was the first transfer platform created by a financial institution in the United States. It was acquired by the private financial services company Early Warning Services in 2016. Zelle's service range is wide, including peer-to-peer transfers, corporate and government-to-consumer transfers, small business transfers, etc. Users can operate through the Zelle application, the website of the partner bank or the mobile banking application. As of the end of 2020, Zelle has established cooperation with more than 1,000 banks and credit unions, and its service scope covers 140 million individual users in the United States.
Zelle's transfer process does not require a handling fee, as long as the banks used by both parties are partners of Zelle. When transferring money, just enter the email or phone number used by the recipient to register Zelle, and the money will be transferred in real time. This instant transfer system is similar to Hong Kong's FPS, which provides great convenience and efficiency.
In addition, Zelle also provides a refund function. If a refund is required, it can be operated through the platform. This is of great significance for protecting consumer rights and improving user experience.
In general, as a leading instant P2P digital transfer platform, Zelle provides users with a convenient and secure transfer experience through its highly digital services and extensive partner network.
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